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Collaboration

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A hospital or ED must view itself and act in partnership with telemedicine providers. It is commonplace for physicians to consult with each other, exchange information relating to a specific case, or even disagree on a diagnosis.

But what happens when the care provider(s) in the room disagree with the direction of the clinician on the screen while the patient witnesses the exchange? In a live environment, the team would likely step out of the room and discuss it.

Likewise, hospitals using telemedicine must employ a mechanism for addressing any concerns or disagreement about the management of patients in a professional, efficient, and collaborative manner.