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Guiding principles

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A few guiding principles include:

  • Access patient information only if there is a “need to know”
  • Discard confidential information appropriately (e.g., locked trash bins or shredders)
  • Forward requests for medical records to the Health Information Management Department
  • Do not discuss confidential matters where others might overhear (e.g., cafeteria, elevator, buses, or restaurants)
  • Do not leave patients charts or files unattended
  • Report suspicious activities that may compromise patient confidentiality to your Privacy Officer