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Overview of real-time benefits

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An article in Healthcare Informatics Research (HIR) states, “The major advantage of a synchronous approach is the efficiencies gained by having the opportunity to refine details pertinent to the care episode during the session, by seeking additional information or data, and in many cases providing a clinical decision or advice within the session.” 

An mHealth Intelligence article notes, “Real-time telehealth provides timely care, especially in emergencies or urgent situations, and maintains the concept of the doctor-patient relationship by enabling a face-to-face analysis and treatment. The doctor is able to see the patient, conduct, and examination and engage in conversation, much as he or she would in an office visit.” 

A study published in the American Journal of Emergency Medicine concludes, “Synchronous audio-video telemedicine consults resulted in short-term cost savings by diverting patients from more expensive care settings.” 

An American Psychiatric Association report on synchronous video-conferencing in psychiatry found that, based on a review of more than 30 adequately powered randomized controlled trials, “…treatment intervention outcomes using synchronous video-conferencing was comparable to in-person care outcomes. With the exception of one study, the review found no statistical difference in clinical outcomes for pharmacotherapy or psychotherapy delivered by synchronous video-conferencing treatment and in-person treatment.” 

Finally, an article in The Online Journal of Issues in Nursing includes the following sentiments: “Synchronous visits enable assessment, diagnosis, and treatment in the hospital or clinic settings, and facilitate nurse-to patient-education.” 

“Critical access hospitals with limited resources can benefit from prompt, synchronous consultation by a neurologist, in the event a stroke is clinically suspected, and timely treatment with thrombolysis is critical.” 

“Synchronous telehealth models improve convenience, access, and efficiency of care by offering walk-in telehealth services v.”