The most important thing you need to have when you start offering online therapy is a HIPAA compliant video conferencing system.
To provide telehealth services, you must have the following pieces of equipment:
- Computer, phone, or tablet with internally integrated speaker, microphone, and camera
- External microphone (if your device does not have a high-quality one integrated)
- External camera (if your device does not have a high-quality one integrated)
- Headphones (if your device does not have high-quality speakers integrated or if you want more privacy)
Additionally, you need to ensure you have access to a high-speed internet connection. Use google’s speed test to test the quality of your internet. If either your download or upload speed is below 3 Mbps, you should consider upgrading your internet connection. Additionally, before your session, close all other browsers and applications to ensure a better connection.
Although Wi-Fi is compatible with most telehealth platforms, when possible we recommend using a wired Ethernet connection instead of using Wi-Fi. Wired internet provides a better connection that is more stable. If your computer does not have an Ethernet port, you can purchase an Ethernet adapter to switch to a wired connection.