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Room considerations

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The size of the room depends on the type of clinical service being provided, the type of equipment required, and the number of people the room will accommodate. The teleconsultation room should be large enough to allow for easy movement around the patient without disrupting the consultation. It is important to remove obstacles to allow for minimal circulation. The size of the room affects the camera’s field of view since the distance between the walls determines the proximity of the patient to the camera. This distance may vary according to the type of clinical service being provided, as a full view of the patient, or other people present, such as nurses, may sometimes be required; at other times, the focus will instead be on the face. Consideration should always be given to what the clinician needs to view.  Telemedicine rooms used for exams shall be sized to accommodate the following:  

  • An examination table situated within view of the camera  
  • Telemedicine equipment (fixed or mobile)  
  • Peripheral devices  
  • An on-site caregiver or patient presenter  
  • A hand-washing station where hands-on patient examinations are provided  
  • A documentation area 

The room should be designed so as to allow the staff to easily enter and exit the room without disrupting the consultation. Depending on the type of clinical service being provided, it should also allow the use of medical peripherals, such as electronic stethoscopes or examination cameras.  The room should be outfitted to have the appearance of a clinical consultation room or a familiar clinical environment. A suitable temperature should be maintained in the room to ensure patient comfort. A “troubleshooting” sheet should always be available and displayed in the room, to indicate which actions to take or numbers to call in the event of a glitch or technical problems.