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Integration obstacles

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If your Electronic Health Records (EHR) system doesn’t coordinate with the platform you’re using to provide telemedicine services, you likely will complicate your workflow records. By using a platform that integrates with your EHR, you can record your established workflow and ensure your patients’ e-visits are properly documented and updated for future visits. 

A lack of platform integration can also interrupt the continuity of care. If a patient receives telemedicine from one service provider but chooses another provider for his next e-visit, then the second physician may not have all the information they needs to diagnose the patient’s problem. The best solution is to inquire where your patient previously received telemedicine services, including those created at hospitals and providers with other medical facilities.