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What is telehealth technology?


Any technology that is used to store, share, or analyze health information can be referred to as “health information technology” or healthIT. This broad category includes things like practice management systems and online patient portals. Telehealth, or telemedicine, is a group of technologies within healthIT that is used to provide clinical care, health information, or health education at a distance. Telehealth technology includes both software and hardware. 

Not all state and federal agencies define telehealth in the same terms, but most are fairly consistent with the federal health resources and services administration, which defines telehealth this way, “the use of electronic information and telecommunications technologies to support long-distance clinical health care, patient and professional health-related education, public health and health administration.” 

The top technologies among healthcare organizations surveyed are: 

  • Video conferencing (58.6%) 
  • Wireless technologies (51.7%) 
  • Data monitoring (46.6%) 
  • Internet-based technologies (41.4%) 
  • Smartphone apps (32.8%) 
  • Interactive voice response technology (31%) 
  • Fax (31%) 
  • Audio conferencing (27.8%) 
  • Mobile broadband (27.6%) 
  • Fixed-line broadband (27.6%) 
  • Mobile diagnostics (15.5%) 
  • Narrowband technologies (5.2%) 

Findings are based on a survey from the Health Intelligence Network.