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Engage patients in person

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You don’t just have to wait for patients to ask questions about telehealth. You should also actively start conversations. Briefly bring up virtual appointments at the end of patient visits as you hand them some materials with more information. Consider hosting a “telehealth open-house” at your practice, where you do a demo virtual visit for any patients who want to see how it works. You could also have staff mention virtual visits as they’re calling to confirm patient appointments.