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Vendor selection

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To make your telehealth offering successful you must select a reliable technology partner: 

  • Decide what type of technology and software capabilities you need and look for an IT company experienced in this field. 
  • Don’t forget about the necessary certification (i.e., ISO) and HIPAA compliance. 
  • The availability of technical support is also a must: define what support you may need, including technical support hours, communication options, and technical support costs. 
  • Be sure to consider how you will integrate your telemedicine services into your facility’s current practice and find out whether your IT partner can help you with it.