For many patients today, telehealth and telemedicine are no longer unfamiliar terms. Thanks to the wide adoption of telemedicine by insurance companies and large direct-consumer care telemedicine companies like Teladoc, more patients than ever recognize virtual care as a new, acceptable way to see a provider.
But there are still some patients who need a bit more education. Maybe they haven’t heard about the new wave of online, connected care models. Maybe they’ve heard of telehealth, but they’re unsure about how to get started. Or maybe they just need a little guidance on the specific kind of telemedicine services your practice is now offering.
If you’re just starting up the “virtual care” side of your practice, there are a few key tips you should know on how to talk to patients about the telemedicine services you’ll be providing. Beyond just educating them about telehealth, you want to get them excited about the possibilities and the benefits to them!